Coaching, consulting, mentoring or counseling?

Sept 2

You can sign up for either coaching, mentoring or counseling, but how will you know which one suits you? No matter who you are or where you are in life, we can all do with a helping hand, a shoulder to lean on, or someone to shine a light on the path ahead. Fortunately, there are many professionals who are passionate about assisting others in their challenges, and they fulfil various roles. There are many misconceptions about these overlapping areas of expertise. Coaches aren’t just on a soccer pitch or in an office setting. Mentors don’t just hold a person’s hand and show them their personal playbook. Counselors don’t solely work with the mentally ill.

While each coach, consultant, mentor, and counselor is different; the framework for each approach is established. Rules within each framework offer insight into what is available for someone looking for a helping professional. Knowing which might serve you in your personal pursuit toward success is helpful.


According to the International Coach Federation (ICF), coaching is “partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential.” The coach is the subject matter expert on the facilitation of the coaching process, but is not necessarily the subject matter expert of the client (coachee’s) topic. The coach honours the client as the expert in his/her life and work and hence, is highly skilled at asking questions which elicit the resources and expertise of the coachee. Coaching is not about giving advice or a conversation that offers solutions.


In general, counsellors are trained to ask skilful questions with the intention to diagnose and help clients with their problems including emotional trauma, past events or dysfunction. Generally, a counsellor tends to focus on past events as they impact on the present experience of their clients. Counselling does not typically emphasise what a person should do and how he or she should take action. The coach’s domain is future oriented, often assisting the coachee to draw a line in the sand and gaining clarity about what the coachee wants to achieve. And then coaching the client to get there.


In General, peopleuse the terms coaching and mentoring interchangeably, yet they are not the same. Each have their place but it is important to be clear on which professional you are engaging as they each have a unique focus and desired outcome. A mentor is a wise and trusted guide and advisor. “Mentors are successful people who share their hard-earned wisdom to provide insight and guidance as a mentee encounters challenges along their journey. They typically function in a reactive capacity, responding to issues as they arise.” They are typically more experienced or skilled in their chosen field and act as a teacher in sharing their experience; transferring their knowledge and skills to a ‘mentee’ who is less experienced. Working with a mentor is ideal when a mentee is looking for guidance and advice or to develop a specific skill in a particular niche area that the mentor is a subject matter expert in. Like a coach, a mentor is looking to create solutions with their client. However, the mentor will offer suggestions and solutions to aid the mentee, while a coach will assist the coachee to access their own inner resources to resolve their own problems. The coach is not necessarily the subject matter expert on the client’s chosen focus area. The coach’s skill is in assisting the coachee through asking questions, to discover their own solutions.


A consultant is an expert who is called upon for professional or technical advice or opinions. They are relied on to understand the problem and present solutions around their area of expertise. Consulting is unlike coaching because with pure coaching, the answers come from the client. Consultants typically giveyou answers while coaches are skilled at askinggreat questions so you take a lead role in identifying your own solutions.

As you have noticed, there is a common theme to all of the above approaches. These practitioners all have a desire to help their clients, to make a difference. We believe each approach has it’s unique place and impact.

Be a compassionate leader, invest in your employees mental and emotional well being!

Sept 9
Nidhi Lal

Traditionally, companies have invested in leadership coaching only. However, the COVID-19 pandemic has put a spotlight on employees like never before, the majority of employees are experiencing mental and emotional turmoil as a result of the pandemic. Many are panic-stricken about their and their loved one’s health. Many double income families have suddenly become single income families. Most are struggling with new realities of remote work from home with increased work at home. For the mental well-being of their employees and to increase their productivity, companies should invest in employee coaching.

Because of lock-down and induced slowdown, many businesses have scaled down or shut shops. So employees are being laid off or furloughed from small to big enterprises. As part of a severance package, companies should provide coaching hours to employees to support them in their transition period and getting back to work. Some companies do provide recruiting services, however coaching adds more value. Even furloughed employees are experiencing much anxiety as there’s no certainty about when will they be called back to work. Providing them access to coaching for handling stress and anxiety will go a long way in building trust and loyalty.

Minimizing impact of the epidemic on employees should be a key concern for any leader, being compassionate leader is the need now more than ever, invest in your employees mental well-being and it will pay off in the long run.

Women Leading with Empathy and Resilience – Leadership In The Times Of Crisis

Sept 16
Nidhi Lal

The Covid-19 pandemic has brought the world to its knees and disrupted all aspects of the economy for most countries of the world. In the face of the biggest health crisis that humanity has faced in hundreds of years, leaders, both current and new, have demonstrated excellence in the way they managed the unprecedented crisis in their own capacity. It is pertinent to note how women leaders have played a significant role in handling the crisis and the qualities they have demonstrated which redefine what leadership means while dealing with a challenge or fighting against an unprecedented crisis.

We are all aware that New Zealand has managed to eradicate COVID-19 and lifted all restrictions on public movement and economic activities. Much credit has to be given to the Jacinda Arden – led government, which responded to the pandemic with scientific expertise, planning and empathy – a set of leadership traits that are transferable and implementable by any other country or state head. Another female country head who did an outstanding job at containing the virus is Tsai Ing-wen,

President of Taiwan. Her approach has been majorly towards testing, contact tracingand isolation measures to control infections. German Chancellor, Angela Markel, is also widely praised for her calm and responsible approach towards containing the virus in her nation.

Closer home, many Indian female leaders have played a significant role in combating the virus in their own unique ways. One woman who rose to the occasion and how is MinalDakhaveBhosale from Pune. The Chief of Mylab’s R&D department worked tirelessly to develop India’s first Covid testing kit – Patho Detect.

Her commitment towards the nation can be attributed to the fact that she was heavily pregnant at the time of developing this testing kit and submitted it for evaluation a day before delivering her child. Tina Dabi, an IAS officer and Sub-divisional magistrate of Bhilwara district in Rajasthan, is responsible for the ruthless containment model in her district, days before the lockdown was imposed in the rest of the country. K KShailaja, the Health Minister of Kerala, has done a phenomenal job in fighting the spread of the virus in her state through aggressive testing and treatment, and training of healthcare workers.

The examples are proof how women leaders and the qualities they exemplify – empathy, resilience, clarity, decisiveness, strong and transparent communication – are necessary for handling crisis like situations such as the Covid-19 pandemic. As we speak about these women leaders who have battled the current health crisis and minimized its impact in the most exemplary way, we must recognize that, globally, only 7% of government leadership roles are led by women. As per McKinsey report, only 21% of C-suite positions in top MNC’s are held by women. Women have to be extraordinary to land such coveted leadership positions and work incredibly hard to make a mark for themselves in their fields. It is time we pay credit to women for the skills, qualities, and talents they bring to the table and increase their representation in every sector.

Thrive new normal – Coaching as a strategy

Sept 23
Jayashree Venkataraman

COVID has changed our lives upside down in the last six months. What was normal six months ago is not normal post COVID. What is the new normal post COVID? It is evolving as cities are unlocking post lockdown. Employees are returning to workplaces.

Many jobs have transformed into new roles. HR person is always operating on crisis mode. Sales people are doing video calls than meeting people face to face. Video fatigues are creeping in.

How to thrive with all this change? Thriving with change all around you can be challenging. So if companies invest on providing coaches on demand it can help employees who need some guidance surviving through change. This will help employers retain their best talent.

How can coaching help? Having a conversation with coaches in a space which is non judgmental lets employees explore within to find out what is really important, how to cope up with anxieties and find solutions to their problems. They will guide employees through the journey. They will provide a supportive, confidential space.They will help employees work on realistic goals for work and life.

For organizations to survive, they need effective physical and mental wellbeing of employees. So organizations should use coaching of employees as strategy to thrive though new normal.

Leaders – Be human and provide a coach to your employees during crisis

Sept 30
Jayashree Venkataraman

When Coronavirus started spreading around the world and when countries announced their lockdown, as any entrepreneur, I panicked and I was going through anxiety about business, survival and economy. Luckily I had access to a coach and coach helped me through the period to get over my anxiety.

As a founder of Appreiz, an employee engagement platform I started thinking how we could help companies to help their employees during the tough times of dealing with personal issues, environmental issues and also the economic issues. So I decided to introduce a feature called “Talk to your coach” for employees of the company which uses Appreiz. It is a B2B offereing. Companies can sign up for hours of coaching through Appreiz and offer it to their employees. Employees will then be able to book an appointment with a coach and talk to them.

Why should companies invest on coaching for their employees now?

Traditionally, companies invested only on leadership coaching. But given this pandemic crisis followed with economic crisis, individuals in an organization are going through turbulent times at work and home. They have either lost loved ones or worried sick about their loved ones getting sick. Double income families may have become single income familes or no income families. Kids are at home with no play school, school or college. Employees are working from home and working at home. For the mental well being of their employees and increase their productivity, companies should invest in coaching.

Because of lockdowns many businesses have to scale down or shut business. So employees are laid off or furloughed from small to big corporations. As part of a severance package, companies should provide coaching hours to employees so that they can go through their transition period and get back to work. Some companies do provide recruiting and counselling services. Coaching adds more value. Furloughed employees will go through more anxiety as they don’t know when their companies will call them to work. Providing them coaching for their mental well being will go a long way. What about Non furloughed employees? They go through added stress of not knowing when they will get laid of or furloughed.

Companies which have empathetic leaders will look for ways to take care of their employees. Now more than never is the time for every leader to be human and take care of their employees. Invest in your employees mental well being and it will pay off in the long run

Why Coaching should be part of EAP?

Nov 20

Workplace stress is a significant part of the general mental health crisis. Changes in the economy due to COVID and increased financial concerns translate into pressure at work, whether working remotely or working from home. Workplace stress statistics reveal that heavy workloads, deadlines, and demanding bosses all contribute to the problem. It has increased now due to continuous video calls and working from home with all distractions. Stress due to work can cause serious mental health problems for employees. Stress can lead to serious drops in productivity and end up costing organizations..

Some interesting facts on Stress at workplace shows that why EAP should be there.

In 2019, 94% of American workers report experiencing stress at their workplace (Wrike). Over a third of surveyed US workers cited their boss as the main source of their work-related stress. Also, 80% of workers covered in the survey by Korn Ferry said leadership changes affect their levels of stress. 63% of US workers are ready to quit their jobs due to stress according to Dynamic Signal study.

So when employees are stressed at work place, their productivity goes down and it becomes an organizational problem. So employee mental wellness should be addressed by organizations.

Many companies do have Employee Assistance programs to reach out to a counselor or therapist for talking about issues. Most of them do not need counseling to overcome their mental health. So they still suffer with workplace anxiety. That is where coaching comes in.

What can coaching do in Employee Assistance Program?

Like counseling, coaching is based on a confidential, straightforward, trusting, and non judgemental relationship. But coaching is neither counseling nor advice-giving. It is a place to find supportive guidance by way of asking the right questions and finding the solutions. Coaching provides a fresh perspective on life’s challenges and helps you recognize your strengths and consider ways to improve yourself in the future. Coach can help discuss any personal or professional issues like difficult boss, conflicts within the team, workplace stress, emotions in the team, workplace relationships etc. Talking to a coach helps the individual to navigate the workplace better and improve them. So organizations should add Coaching as part of their EAP.

Now there is an employee engagement software which also looks into mental wellness and offer Coaching as one of the tools.

The Essence Of Creating A Holistic Work Environment

Nov 27

All work and no play makes Jack a dull boy. This statement rings true especially in today’s scenario, where the repercussions of a pandemic still impact the world. Forced to work from home for months on end, close to 50% of the workforce has experienced a decline in their mental wellness. Long work hours and constant isolation have only served to catalyze this problem. Therefore, the onus lies on the management of the companies to create a nurturing work environment that accounts complete employee wellness.

Leading From The Front
Around 70% of employees feel that they would put in more effort if they felt more valued at their job. This is no random number, either, as it can directly affect employee turnover rates for the worse. It’s up to the leaders to spearhead the initiative to make their employees feel more welcome at work. How can this be tackled? One step at a time.

Compassion For Collaboration
It’s not enough if your employees just show up to work, they need to have full involvement to be at their productive best. In fact, 23% of employees feel that their managers don’t connect with them enough. For that, they need to keep a sound mind, without any undue work stress or pressure. As a manager, you can make a difference just by your tone of communication and languaging.

– Regularly connect with your employees on how they’re doing and if they require any assistance.
– Organize interaction sessions where employees can connect with each other and discuss their lives and work. Camaraderie is a lifesaver here!
– Though it may seem counter-intuitive, don’t push your employees to deliver above and beyond all the time. These are difficult times for everyone!
– Positive reinforcement can work wonders against work stress. It can motivate employees to deliver their best despite the odds, and even the statistics back this up, with 78% saying that they’d work harder if they had support.

Business coach for entrepreneurs: A hokum or game-changing decision?

Dec 02

Life and the way we used to live it has undergone an involuntary makeover in the past few months. Unfortunately, the startups which landed in the market during the onset of the COVID-19 had to suffer the tides of uncertainty, since the world went on a sudden respite.

Now, in the business world, the earth will always be shaky and risky. To that end, having a coach as your backbone to guide you through the thick and thin is all anyone can hope for. This was just a hint in the right direction. To make an informed decision about whether or not hiring a business coach for yourself is a pool you want to dip your toes in, it’s better to discuss what other benefits entrepreneurs reap.

Reasons why hiring a business coach is a must for budding entrepreneurs

1.Make you step outside the self-drawn box.
Entrepreneurship is all about pushing your boundaries and overcoming your confinements. In this age of online business, the old-school meets are no-longer in fashion. Thus, entrepreneurs are bound to stay limited with their business group.
A business coach can help get you out of this rut and enlighten you on different ways to grow as an entrepreneur and explore new horizons to conquer for your business.

2.They’ll tell you what you do not know still.
As a budding businessman, it is impossible to be a know-it-all, because to become that, one has to have years of experience worth of knowledge. It is something that you cannot learn from the web.
To run a business successfully, one must anticipate the risks that may knock on the door anytime. But is it possible when you do not know what you don’t know? and thus, cannot learn it.
This is where a business coach will walk you with the lantern of knowledge through the darkness of the unknown. Investing in a knowledgeable business coach does not sound like a bad idea now, does it?

3.Get your hands of constructive criticism from a pro.
Nothing works better to improve one’s business like good and constructive feedback. Criticism should always be welcomed as long as it comes from someone you know is worth their salt and will help your business improve.
Sure, you can ask for feedback from your friends, co-workers, colleagues, family, etc., but are you sure it’s something you can trust and act upon without second thoughts? Constructive criticism will be invaluable from someone who knows your business model inside out and its targeted niche.

4.Help you set realistic and achievable goals, based on your want.
Because the business is yours, so should the goals. No one else should ever dictate what you should and should not achieve with your business. But many times, entrepreneurs can be clueless or far from reality when it comes to setting business goals.
Of course, goals are made from big dreams, but isn’t it better to take small steps, set milestones, several achievable goals that will gradually lead you to your big dream? A business coach can play a prominent role in helping entrepreneurs identify the most viable and achievable goals that will help the business immediately as well as in future.

5.Stop you from undervaluing work-life balance.
We understand that establishing a startup can be overwhelming and all-consuming. But sometimes, juggling your personal life and your business priorities just stops working. Hence, the latter ends up consuming the former.
As much as people like to glorify workaholic culture, it is not the best for business and the entrepreneurs in the long run. A business coach can teach you how to handle both efficiently and not get over or under-worked.

6.Connections are the new capital.
Similar to the first point, a business coach will not only encourage you to go out of your comfort space, they will also broaden your connections.
Because they are professionals, they have a wide pool of acquaintances in your niche and the others. Moreover, they can vouch for and introduce you to other potential customers appropriately since they know you and your business model in detail. Therefore, they know to whom and how they should pitch your brand.

7.Everything leads to you making more profits.
A teacher/coach is like a track for the train. Although a train has its own engine to move it, it is the tracks that guide it in the journey and help it safely and successfully reach the destination.
Even the smallest thing can make a big difference for your business in the long run. All the little to major decisions you make with the guidance of your business coach will eventually end up boosting your business. Trusting the whole process and your decision to hire a business coach will definitely pay you multiple folds.

How does a relationship coach help you build a stronger bond?

Dec 05

Our whole life is a series of interwoven relations and episodes surrounding those connections. Contrary to the popularly romanticized version of movies and fiction, a relation is not build-out of the blue based on a single emotion - love.

Much like anything else, there are other crucial ingredients that add the necessary flavours to a relation - piquant debates, sweet romance, peppery disagreements, tangy desires, and savoury understanding.

Although some people may seem to have it all under control, things are not always easy-going. A relationship needs hard work, practice, resilience, diligence, and the will to make it work.

Some may possess the crucial attributes which promote a healthy relation, while some have to practice to develop those skills. For instance, one person may be born with a beautiful voice, but regardless, they still need to learn some skills, tactics, and practice to get it right.

Similarly, to develop a loving and trouble-free relation, one must hone these skills. But how can you become better at something when you do not know what it is?

Enter a relationship coach. It is someone who you can think of as any other coach who guides an individual/couple to achieve those skills to ace something. They lay out the do’s and don'ts in a very subtle and acceptable way.

Relationship coaching is different from couple’s therapy since the whole process is not based on resolving just ‘the problems’ but rather teach and guide to make the relationship stronger.

They are different is one more aspect which is couples/dating/marriage therapy is concerned with a couple whereas relationship coaching is ideal for an individual looking to become better at something and build meaningful relations.

4.Help you set realistic and achievable goals, based on your want.
Because the business is yours, so should the goals. No one else should ever dictate what you should and should not achieve with your business. But many times, entrepreneurs can be clueless or far from reality when it comes to setting business goals.
Of course, goals are made from big dreams, but isn’t it better to take small steps, set milestones, several achievable goals that will gradually lead you to your big dream? A business coach can play a prominent role in helping entrepreneurs identify the most viable and achievable goals that will help the business immediately as well as in future.

So, what does relationship coaching entail and how can a coach transform your relationship?

What does a relationship coach do for your relationship?

Help us set the right expectations
High or unrealistic expectations for a relationship are much like a plaque for teeth decay. It may not seem evident at first but it definitely shows devastating results much later.
This is something that we do unconsciously, thus have not much control over it. For instance, expecting your partner to be available to you at certain times might not qualify as over-expectation, but your other-half may not agree with it. Such disagreements may build up frustration and thus lead to unpleasant results.
However, with enough tools at our disposal and the right practice, it is possible. A successful relationship is a blend of aligned values, desires, mutual respect, to name a few. To balance them, a coach will help us re-evaluate what we have learned about these things.
We pick up our ways and view-point on certain things by seeing the adult-relations surrounding us in our childhood. A coach can enlighten us about what we should improve, un-learn, or re-learn. Therefore, we eventually understand how to form realistic and fair expectations which strengthen the bond.

Encourage to do small-things everyday
Do you ever realize the exact and date you feel connected to a person? No, it’s not always a big occasion but the small things that happen here and there which makes you feel like home towards that special someone.
These small and caring nothings are what brings a relationship to life and also has the power to put an end to it. A relationship lives on a day-to-day basis and not on an insanely expensive present on yearly anniversaries and birthdays.
A nice cup of coffee or an impromptu breakfast-in-bed sometimes may be the right way to do things. A relationship coach will guide you with practical advice on how to tread the path of day-to-day relationship. A coach enlightens you to be aware of your promises and keep on working on your relationship, just like you did in the very beginning.
They help you develop healthy habits so that you are able to make room every night or week to connect with your better-half and keep the flame alive.

Separate problems of other life-areas from the relationship
We as humans have a lot of things to take care of - a lot of areas in life which need our constant attention. When we face problems such as financial, work-life imbalance, health, parenting, etc., we tend to direct our feelings towards our partner.
Therefore, a relationship coach is qualified to teach you ways on how to separate the problems of other aspects of your life from affecting your relationship. Moreover, how to share your concerns or hear theirs more efficiently.
An efficient coach will be able to help you make remarkable improvements in yourself which will provide you with tools to manage your relationship well. No one can deny that out of many, there are some bonds that define our whole life. So, why not do it the best way you can? Learn to make the most of your relationship with a remarkable relationship coach.